Your satisfaction is guaranteed. If you are not satisfied with your purchase, please call Customer Care for a Return Authorization (RA) number within 45 days of receipt of product (15 days for wearable electronics). Customized product or product that has been abused may not be returned under any circumstances. For all other products, if the item is returned in the original packaging, we will exchange it or provide you a refund based on your original method of payment. The product must be returned to us within 30 calendar days of the issuance of the Return Authorization Number. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was included with the product. Returns that do not meet these conditions may be subject to a restocking fee. Return Process: Follow these simple steps for a prompt refund: For all eyewear and eyewear accessories please mail to: ORD RA#:___________ 1 Icon Foothill Ranch, CA 92610 For all apparel, footwear, accessories, watches,Oakley Sunglasses, bags and backpacks please mail to: ORD RA#:___________ 990 Barrington Ave Ontario, Ca 91764 Disclaimers: Customized Products Customized products are not returnable or refundable. Return Authorization (RA) Number Required All products being returned must have a Return Authorization number in order for a prompt refund. Product must be returned within 30 days of issuance of Return Authorization number. Original freight charges are not refundable. 15-Day Return Period (Electronics) You must request a Return Authorization number for electronic products within 15 days of the date of original purchase. Securely package items as we are not responsible for any items lost or damaged in transit. 45-Day Return Period You must request a Return Authorization number for all other products within 45 days of the date of original purchase. Securely package items as we are not responsible for any items lost or damaged in transit. Restocking Fee Unless prohibited by law, a 10% restocking fee will be charged for all wearable electronics when the factory seal has been broken. Missing Item or Damaged Product Fee Additional fees will be charged for any product missing the original box, packaging material, contents, accessories, and/or manuals (i.e. any product not in “sellable&rdquo,Cheap oakley sunglasses; condition),cheapsunglassesoakley.weebly.com. Note: Items purchased from an Authorized Oakley retailer must be returned to the place of purchase. Related articles: http://doushihui.com/x/ http://awqaf-allawatiya.org/vb/showthread.php?154245-Oakley-Stephen-Murray-Signature-Series-Fuel-Cell-Official-Oakley-St&p=318314#post318314 http://www.kokonnya.com/archives/2008/12/fedora10-2.html#comments